Frequently asked questions
Can't find what you need? Email security@limini.com.
Is our data used to train AI models?
No. Your data is held in your organisation's own Vault and is never used to train models.
Which certifications does LIMINI hold?
LIMINI is ISO 27001 certified and SOC 2 certified. You can request the certificate and audit report from this page.
How do I get your SOC 2 report or security pack?
Select Request access, tell us who you are and accept the confidentiality terms. Once we approve your request, we'll email you a link to every restricted document on this page.
Where is our data hosted?
Our subprocessors are listed on this page with the location where each one processes data. If your organisation needs data held in a particular region, get in touch and we'll set out the options.
How would you tell us about a security incident?
If an incident affects your data, we'll tell your named contacts without undue delay and within the timeframe set out in your contract, with what happened, what data was involved and what we're doing about it.
What legal assurance backs LIMINI's guidance?
LIMINI's compliance guidance is backed by €5m of legal assurance through Munich Re. It responds where a claim approved through LIMINI is challenged on the grounds LIMINI assessed. The limit basis, triggers and exclusions are set out in the policy schedule.
Who do I contact about security?
Email security@limini.com and a member of our team will come back to you.